Governance and Administration

Annual Report Publication

Local authorities publish annual reports giving details of their activities, achievements and performance across each service area.

Audit Committee Annual Report Publication

Local authority audit committees publish annual reports which contain details of financial and budgetary management reporting, internal audit controls, risk management and corporate governance.

Byelaws Publication

Local authorities publish byelaws which outline the rules that apply to cemeteries, parking, speed limits, casual trading, the control of dogs and horses, and other service areas.

Chief Executive Reports Publication

Local authorities publish monthly and quarterly updates from their chief executives on activities, progress and statistics in each local authority service area.

Child Safeguarding Statement Publication

Local authorities publish statements outlining their duty and commitment to safeguard children in the delivery of local authority services by promoting the general welfare, health and safety of children, developing safe management and guidance procedures, and appointing Designated Child Protection Liaison Officers.

Communication and Media Management

Local authorities provide up to date information to the public about services, activities and events through various media channels including websites, social media platforms, radio, press releases, and alert services.

Corporate Plan Publication

Local authorities publish five year plans to outline their vision, policies and objectives for the local authority's long term direction.

Council Meeting Minutes Publication

Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.

Public Events Guidelines

Local authorities may prepare information guidelines for holding events on local authority property.

Public Notice Publication

Local authorities publish public notices to inform people about public consultations, road works and closures, the Register of Electors, compulsory purchase of lands, the setting of commercial rates, and other activities.

Service Delivery Plan Publication

Local authorities publish annual plans to outline the actions they intend to take to meet their commitments to deliver high-quality and efficient services.

Audit Committee Support

Local authorities support audit committees to review and monitor financial reporting processes, internal audit controls, risk management, the findings and recommendations of the National Oversight Audit Committee, and the local authority's response to these.

Councillor Attendance Register

Local authorities publish a public register of councillor attendance at council meetings, committee meetings, training and conferences.

Councillor Donation Statements

Local authorities publish annual statements to provide details of political donations councillors received during the previous year.

Councillor Payments Register

Local authorities publish a public register of payments to councillors including salaries, allowances, travel and subsistence, and training and conference expenses.

Register of Interests

Local authorities maintain a public register which provides details of financial and other interests disclosed by councillors and relevant council employees to uphold standards of integrity, conduct and concern for the public interest.

Books of Condolence

Local authorities may open books of condolence to allow the public to express their sympathy when a public figure dies or a major tragic event happens.

Civic Receptions Management

Local authorities may host civic receptions to recognise an individual's, group's or organisation's achievements and contribution to society at local, national or international level.

Byelaws Consultation

You can comment or object to a local authority's proposal to create byelaws for certain service areas. These areas include burial grounds, parking, speed limits, casual trading, and the control of dogs and horses.

Councillor Information Publication

Local authorities publish the names, contact information and political parties of councillors on local authority websites and various publications.

Customer Complaints

You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.

Customer Service Action Plan Publication

Local authorities publish guides outlining their standards for customer service delivery, how they will monitor and improve service, the responsibilities of customers when using local authority services, and how to you can make a complaint.

Customer Service Charter Publication

Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.

Customer Service Request

Local authorities respond to customer requests such as how to apply for a service, pay for a service, report an issue, make an observation or receive service information.

Emergency Response Phoneline

Local authorities may provide an emergency response phoneline where the public may report emergencies involving flooding, road maintenance, traffic and environmental issues.

Public Consultation Portal

Local authorities may provide online portals where you can take part in the public consultation process. You can do this by registering to view or search open or upcoming consultations, or submit an observation.

Public Representative Request

Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.

Service Design

Local authorities work with their service users to understand their needs, redesign services and develop ways to improve access to and deliver better local authority services.

Cathaoirleach and Mayor's Office Support

Local authorities support the Cathaoirleach (chair person) and mayor by managing invitations to functions, hosting delegations and civic receptions, and supporting the official business of the office.

Councillor Support

Local authorities support councillors in their role as elected representatives and policy makers by providing information about day to day local authority services, responding to questions and notices of motion, and supporting their work on council committees.

Councillor Voting Support

Local authorities coordinate meetings to facilitate councillors to vote in Seanad elections and put forward nominations for candidates for presidential elections.

Coroner Service Support

Local authorities support the appointment of coroners to investigate the cause of sudden and unexplained deaths and issue death certificates to the next-of-kin.

Corporate Plan Consultation

Local authorities prepare five year plans to outline their vision, policies and objectives for the local authority's long term direction. You can have an input into the plans through consultation.

Irish Language Plan Consultation

Local authorities, together with other stakeholders, may prepare plans to develop, preserve and promote the Irish language. You can have an input into the plans through consultation.

Irish Language Scheme Consultation

Local authorities prepare language schemes for delivering services through Irish. You can have an input into the schemes through consultation.

Corporate Policy Group Support

Local authorities set up and support corporate policy groups to coordinate the work carried out by strategic policy committees and recommend agreed overall policy to the council.

Council Meeting Webcasts

Local authorities may provide webcasts of council, municipal district and local area committee meetings that you can view live or from an archive.

Council Meetings Management

Local authorities hold various meetings to conduct their official business which you and news media may attend.

Strategic Policy Committee Support

Local authorities set up policy committees where elected councillors and representatives from social, economic, cultural, environmental, community and voluntary groups may advise on, develop and review council policy.

Corporate Reports

Local authorities may provide reports and information on corporate matters to government departments and other agencies.

Health and Safety Reports

Local authorities may provide information on health and safety to government departments and other agencies.

Data Access Request

You can send the local authority a request to access your personal data, to check if data about you exists, be told of the content and source of personal data, and update, correct or delete your personal data.

Freedom of Information Publication Scheme

Local authorities publish schemes to outline their commitment to make information available to the public outside of information provided under Freedom of Information law. This includes information about the local authority structure and its management, the services it provides, decisions and financial information.

Freedom of Information Request

You can send the local authority a request to access official records. You can also ask that your personal records are amended or deleted if they are incorrect or misleading. You have the right to request reasons for decisions taken by the local authority which affect you and the right to appeal the decision.

Office of the Ombudsman Request

Local authorities respond to the Office of the Ombudsman about complaints from the public relating to unresolved issues with the local authority such as an undue delay failing to take action on local authority matters.

Health and Safety Management

Local authorities, together with other stakeholders, manage public health and safety by regularly inspecting local authority buildings and work activities, investigating accidents and incidents and taking appropriate action.

Language Planning Areas Support

Local authorities may support community organisations to develop plans for Language Planning Areas and Irish Language Networks to promote the use of the Irish language in Gaeltacht these areas. Language Planning Areas (within and outside the Gaeltacht) are designated areas in the Gaeltacht.

Local Elections Management

Local authorities manage local elections where successful candidates are elected to the council to represent their community as councillors for five years.

Polling Scheme Consultation

Local authorities prepare plans to identify electoral areas, electoral divisions, polling districts and townlands for Dáil (national parliament) and local elections, and the appointed polling place for each polling district. You can have an input into the plans through consultation.

Polling Scheme Publication

Local authorities publish details of electoral areas, electoral divisions, polling districts and townlands for Dáil (national parliament) and local elections, and the appointed polling place for each polling district.

Register of Electors

Local authorities publish a public register of all eligible and registered people entitled to vote in local, national and European elections and referenda.

Register of Electors Registration

You can apply to the local authority to be included in the Register of Electors and Supplement Register if you are eligible to vote in local, national and European elections and referenda. You can also ask for your personal information to be updated or corrected or ask for a special or postal vote.

Voting and Election Guide Publication

Local authorities publish guides in Irish, English and some European languages to explain how the Irish voting system works and how the public can to exercise their right to vote.